Terms + Conditions
IN-STORE RETURN POLICY
We do not offer refunds for items purchased at our store. If you would like to return goods purchased through our store, you may do so for exchange or store credit only. Custom designs and items altered for customers are not returnable. Please contact our retail location to process the return at: 505 999 7752. We are happy to assist with exchanges or returns, as well as shipping the item back to us.
You are accepting the terms and conditions of our policies by using the R&D los olivos website. Please e-mail firstname.lastname@example.org with any questions or concerns you might have.
The United States and international copyright laws protect all of the content of our web site (including logos, text, graphics, icons, images, and software), which is the property of R&D los olivos or our suppliers. You may electronically copy and print hard copies of pages from this web site solely for non-commercial, personal purposes related to shopping with shopesqueleto.com. Any other copying of our web site is strictly prohibited without our prior written consent.
Some of the links on Shopesqueleto.com may lead to web sites operated by other third parties. The content, information, and activities of these websites is out of our control and R&D los olivos does not endorse or assume any responsibility for these web sites.
ERRORS & INACCURACIES
We do not represent or warrant that the information on our web site is accurate, complete, or current. This includes pricing and availability information. We reserve the right to correct any errors or omissions, and to change or update information at any time without prior notice.
You must receive our expressed, written permission in order to use the trademarks, logos, service marks and trade names of R&D los olivos and our affiliates.
With respect to this web site, we make no representations or warranties, express or implied. Its content, and the information and services available on or through it, are provided "as is." Except as otherwise provided under applicable laws, we and our affiliates will not be liable for any damages whatsoever arising out of or related to the use of this web site.
Any comments or other submissions sent to us will be deemed non-confidential, except for information necessary to place an order, and shall be the property of R&D los olivos, including worldwide rights in all intellectual properties.
WHAT INFORMATION DO WE COLLECT?
We collect information from you when you register on the site, place an order, enter a contest or sweepstakes, respond to a survey or communication such as e-mail, or participate in another site feature. When ordering or registering, we may ask you for your name, e-mail address, mailing address, phone number, credit card information or other information. You may, however, visit our site anonymously. We also collect information about gift recipients so that we can fulfill the gift purchase. The information we collect about gift recipients is not used for marketing purposes. Like many websites, we use "cookies" to enhance your experience and gather information about visitors and visits to our websites. Please refer to the "Do we use 'cookies'?" section below for information about cookies and how we use them.
HOW DO WE USE YOUR INFORMATION?
We may use the information we collect from you when you register, purchase products, enter a contest or promotion, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways: To personalize your site experience and to allow us to deliver the type of content and product offerings in which you are most interested. To allow us to better service you in responding to your customer service requests. To quickly process your transactions. To administer a contest, promotion, survey or other site feature. If you have opted-in to receive our e-mail newsletter, we may send you periodic e-mails. If you would no longer like to receive promotional e-mail from us, please refer to the "How can you opt-out, remove or modify information you have provided to us?" section below. If you have not opted-in to receive e-mail newsletters, you will not receive these e-mails. Visitors who register or participate in other site features such as marketing programs and 'members-only' content will be given a choice whether they would like to be on our e-mail list and receive e-mail communications from us.
HOW DO WE PROTECT VISITOR INFORMATION?
We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. When you place orders or access your personal information, we offer the use of a secure server. All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be only accessed as stated above.
DO WE USE "COOKIES"?
DO WE DISCLOSE THE INFORMATION WE COLLECT TO OUTSIDE PARTIES?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice, except as described below. The term "outside parties" does not include our business. It also does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
HOW CAN YOU OPT-OUT, REMOVE OR MODIFY INFORMATION YOU HAVE PROVIDED TO US?
QUESTIONS AND FEEDBACK
ONLINE POLICY ONLY